Work Mate is a complete business management platform built specifically for trades businesses in Australia — including plumbers, electricians, HVAC technicians, builders, and other service professionals.
Never miss a customer call again. Work Mate's AI voice agent answers calls 24/7, books jobs, answers questions, and notifies your team — even after hours. Powered by Vapi and large language models.
Create, assign, and track jobs from enquiry to completion. Attach notes, photos, and customer details. See all jobs on a live dashboard with real-time status updates.
Generate professional quotes in seconds and convert them to invoices with one click. Send via SMS or email, and accept online payments through Stripe.
Keep a full history of every customer — jobs, quotes, invoices, calls, and messages. Search and filter your customer list instantly.
Add staff members, assign jobs, and manage schedules. Role-based access keeps the right people seeing the right information.
Send job confirmations, reminders, and follow-ups by SMS directly from the platform. Powered by Twilio. Manage all inbound and outbound messages in a unified inbox.
Sync jobs and appointments directly with Google Calendar. Keep your field team's schedules up to date automatically.
Work Mate is designed for Australian service businesses. GST-compliant invoicing, local phone number support, and AUD pricing.
Sign up at workmate.onitsolutions.au — free to try. No credit card required.